A short reading list to cultivate crucial skills in demand

Books about articulation, synthesis, systems thinking, biases, and human interaction

Over the last years, I came across a few books that improved the way I work. These books helped articulate ideas, interact with people, and see the world as a system. Take this list as a suggestion, which I’ll update over time. In no particular order:

Articulating Design Decisions

Thinking in Systems


Three design methods for a more comprehensive practice

Photo by drmakete lab

Designers often feel drawn to first ideas. These impulses can be short-sighted and interrupt our sense-making efforts. They throw us into the solution space too early, with a superficial understanding of the problem.

Unsurprisingly, this can lead to myopic design–narrow in vision and shallow in value. Having fallen into that trap a number of times myself, I started to experiment with different ways to foster depth and perspective. A combination of the methods below have become my go-to recipe.

Participatory design

Key stakeholders can contribute with framing. During ideation and prototyping, a QA Engineer may explore ways to manage cognitive effort and…


The importance of developing empathy with internal stakeholders

Photo by Josh Calabrese

We as designers invest a great deal of time understanding our customers. Who are they? What are their aspirations and frustrations? What do they feel and think and do throughout their journey? How are they valuable for the business? Questions like these help cultivate empathy.

Empathy motivates us to care so much about the challenges of another person that we’re driven to action. Empathy is the ultimate form of understanding.

While there’s unquestionable value in empathizing with our customers, it’s equally important to develop empathy with our internal stakeholders — the people we work with on a regular basis.


A workflow for design specs using Sketch and InVision

If you’re designing products in a team, you’re probably pulling iterations in concurrent projects, writing documentation, exporting assets, raising feedback, fixing and reviewing, holding demos, collaborating and talking to people, etc. Design specs are transversal to all these stages, but with so much at hand it’s hard to keep them validated and up to date.

What are design specs?

João Ramos

Product design generalist. Using sense-making, empathy, and design methods to drive quality, collaboration, and alignment. Currently @Zalando.

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